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cookie policy

Usage of "cookies"

We use "cookie" technology that allows our www.yourselfbd.com to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns. In this case also, third-parties are contractually prohibited from using your information of browsing history and product interest in any manner other than helping yourselfbd. If you prefer, you can change the settings on your browser to prevent cookies being stored. This may, however, may prevent you from taking full advantage of yourselfbd.


How is my order shipped?

Answer: We ship to your address inside of Bangladesh via courier services from our warehouse in Dhaka, Bangladesh. Once you check out, a courier service will automatically be assigned to your order based on the shipping address you have provided.


My order was confirmed but was later informed that my order got canceled. Why did that happen?

Answer: Some of the possible reasons for which your order may be canceled include:

• You provided an incorrect address • Your credit or debit card payment was declined by the financial institution

• The recipient at the shipping address you have provided refused to receive your ordered products

• The recipient at the shipping address you have provided was unavailable


Privacy Policy

Privacy Policy

We are committed to protecting the privacy of our customers. This privacy policy makes you able to understand what information we may collect from you when you visit www.yourselfbd.com and its subpages. It also clarifies, how we use such information and the choices you have with respect to our use of this information.


What information do we collect:

When you visit www.yourselfbd.com and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information, viz.: name, email address, phone number, etc. We also maintain records of your history and interests to improve your shopping experience.


How we use the information:

We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third-parties that provide us support services or help us market yourselfbd products and services. Third-parties are contractually prohibited from using your identifiable information in any manner other than helping yourselfbd. We may share your personal information if necessary to comply with laws, government requests or to protect the rights of yourselfbd.
We may use your identifiable information to send periodic emails to provide you with information and updates regarding yourselfbd's new arrivals, campaigns, and any other activities. However, if you prefer to no longer receive yourselfbd's emails, you can unsubscribe following the instructions at the bottom of each of our emails.


Usage of "cookies":

We use "cookie" technology that allows our www.yourselfbd.com to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns. In this case also, third-parties are contractually prohibited from using your information of browsing history and product interest in any manner other than helping yourselfbd. If you prefer, you can change the settings on your browser to prevent cookies being stored. This may, however, may prevent you from taking full advantage of yourselfbd.



Third-party links:

www.yourselfbd.com may contain links to/from the websites of our parent brand, sister brands, partners, social media sites, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Please check their policies before you submit any personal data on their websites.


Questions?

For any concerns regarding this policy you can contact us via email at info@yourselfbd.com

Return & Exchange

Return & Exchange
Discount Sales:
Any Product sold under any Sale/Discount offer cannot be exchanged or returned, unless the product is defective or damaged.

Following conditions will qualify under Return & Exchange Policy
- Wrong product, size or color
- Damaged product
- Product lost in shipment

1. The customers can Return or exchange any products which one they purchased from online within 15 days of the product receipt. Items that you want to exchange or return must be unworn, unwashed and unused with all original tags attached.
2. Alternatively, you can also go to your nearest Mbrella outlet to return the Product and exchange the desired one (Note: if that similar Product is available at that specific outlet.)

3. You are requested to inform our Customer Service of any change within 7 days of receiving the product. Please call us 01714070509 or, you can directly message us on the Official Facebook page / Instagram account to get in touch with us. We will get in touch to assist you in processing your return.

Terms and Conditions

Terms and Conditions

Welcome and Thanks for your interest in yourselfbd. Your use of mbrella.bd.com constitutes your agreement to follow and be bound by the terms listed below. If you do not agree to these terms, please do not use this site. Your use of this site binds you to the following terms:


yourselfbd may revise this agreement at any time, therefore please check the terms & conditions every time you place an order.

Pricing policy:

  1. 1. In the event, a yourselfbd product is listed at an incorrect price due to a system error. In such situation, 
    yourselfbd has the authority to cancel the order. We apologize for any inconvenience that may occur.
  1. 2. All our product prices are inclusive of VAT & TAX. 


Colors: 
We always tried our level best to represent each product color as accurately as possible on the website. However, due to monitor discrepancies of personal computer/laptop/tablet/hand-held devices, we cannot guarantee that your display of a color will be accurate.
Order Policy:
1. Paid orders cannot be canceled or refunded, for both Cash on Delivery (COD) & Online Payments.
2. Home Delivery orders will be processed after the confirmation from our Customer Care representative.